Frequently Asked Questions
No, it’s not necessary. You can make purchases and pay as a guest at any time. However, creating an account with us will let you place orders without having to enter your information each time you shop with us. You can register now, or you can start shopping and create your account before paying on the shopping cart page.
Click on ‘Sign In/Register’, then select ‘Create an Account’ and fill in your personal information.
Select the items you want and add them to your shopping cart. When you’re finished, go to your cart and proceed to checkout. Check and make sure all the information is correct before confirming your purchases and payments.
We accept payments through Mercado Pago/Wompi and all major credit and debit cards such as Mastercard, VISA, and American Express.
Unfortunately, we cannot cancel an order once it has been placed. This allows us to pack your orders efficiently and minimize errors. We recommend reviewing your order before completing it
Great! When you go to your cart, enter the discount code and you’ll see it applied to the final price of your order.
After you place your order, you will receive a confirmation email from us to confirm that your order has been received. However, please note that orders will only be shipped once credit card payment has been approved and the billing and shipping addresses have been verified. Alternatively, you can check the status of your order in ‘My Account’ if you are a registered user.
You can add items as long as they are available. It is possible that an item is currently in someone else’s shopping cart, which is why it may show as ‘Temporarily unavailable’.